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How to use TheChats.me

Step-by-step guides to add the chat to your website, connect WhatsApp, Instagram and Messenger, answer with AI and sell with DropHub.

Getting started

Create your account, get to know the panel and have the AI answering on your website in three steps.

Create the webchat, paste one line of code into your site, change the colors and check that it works.

Connect your business number through the official WhatsApp API (Meta), with a new number or one that is already in your Facebook Business.

Receive Instagram direct messages and Facebook Page messages in the same Conversations inbox.

Reply to customers from every channel, take over a conversation from the AI, teach it answers and hand the conversation back.

Why you sometimes cannot reply to a customer on WhatsApp, Instagram or Messenger, and how to reopen the conversation with a template.

Teach the AI what it needs to know, see the questions it could not answer and try it out before it talks to customers.

See everyone who has talked to you, import a list from a CSV file and use the score to know who is ready to buy.

See how conversations went, how much the AI resolved on its own and why it handed conversations to your team.

Invite your team, set your hours and response goal, switch modules on and manage your plan.

Connect WooCommerce, Shopify, marketplaces and the browser extension for Vinted, Depop and Wallapop.

Organize your catalog, send chosen products to your stores, fix listings with errors and mark orders as shipped.