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B2B platform for support and sales

Stop losing leads across WhatsApp, Instagram and marketplaces.

Centralize every conversation, reply faster with AI and turn each contact into a next action your team can track.

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Built for sales, support and operations teams that need to scale without losing control.

1

Omnichannel

Every channel in one organized queue

2

Operational AI

Triage, suggested replies and qualification

3

Management

SLAs, history, metrics and ownership

TheChats.me Operations Illustrative data
Dashboard TheChats.me com conversas e métricas
6+ channels in one inbox
24/7 AI on duty
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See the product

From a new message to the next action, without switching tools.

Explore a simplified inbox, AI assistance and manager workflow.

Interactive demo · illustrative names and data
Sales queue WhatsApp · new lead

Hi! I need a solution for a team of 12 people.

Channels flowing into one service operation

whatsappinstagramfacebooktelegramemailwebchatwhatsappinstagramfacebooktelegramemailwebchatwhatsappinstagramfacebooktelegramemailwebchatwhatsappinstagramfacebooktelegramemailwebchat
This happens to every team serving more than one channel:

Growth stalls when each conversation lives in a different place.

B2B companies lose deals because of slow replies, missing context and lack of process.

1

Scattered leads

Messages arrive from many channels and no one knows which opportunity is hottest.

2

Incomplete history

Customers repeat themselves when they switch channel or agent.

3

Limited visibility

Managers cannot see SLA, volume, bottlenecks and quality in real time.

The game changer

A structured commercial operation from first contact to close.

TheChats.me combines an omnichannel inbox, CRM, tickets, automation and AI to make service predictable.

Unified inbox
WhatsApp, Instagram, webchat, email and marketplaces with owners, tags and status.
Conversation CRM
Contact, company, history and commercial context available to the whole team.
Assistive AI
Suggests replies, summarizes conversations, collects data and qualifies leads.
Governance
Permissions, audit trail, SLAs and reporting for a controlled B2B operation.

Operating flow

New leadQualified by AI
Sales ticketOwner assigned
SLATracked in real time
Next actionFollow-up logged
Onboarding

Get started in three steps

From connecting channels to an AI-powered operation — no long implementation project.

1

Connect

Plug in WhatsApp, Instagram, webchat, email and marketplaces in minutes, no code.

2

Automate

Turn on AI for triage, suggested replies and lead qualification with your own rules.

3

Convert

Track queues, SLAs and metrics in real time and turn conversations into revenue.

Companies that implement automation + AI in support see:

Business outcomes for B2B teams

Fewer lost leads

Every conversation becomes a trackable opportunity.

Faster replies

AI and queues reduce waiting on critical channels.

More productive teams

Agents work with context and clear priorities.

Measurable management

Reports show volume, conversion, SLA and quality.

Integrations

Connects to the tools your team already uses

WhatsAppInstagram
Webchat
Email
Vinted
eBayEtsyAmazonHubSpotPipedrive
Google Ads
API
Security

Ready for professional operations

Security built into the entire platform.

Role and company-based access control
Complete history of conversations and actions
Monitored, resilient infrastructure with recovery procedures
Foundation for GDPR/LGPD, consent and data deletion

Talk to a specialist

Tell us how we can help. The first step takes less than a minute.

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See how TheChats.me would fit your operation.

The demo walks through channels, AI, commercial flows and metrics for your scenario.