Shared inbox
Use owners, queues, tags and statuses.
Distribute conversations, preserve context and track each next action.
Use owners, queues, tags and statuses.
Keep contact, history and opportunity together.
Summarize, qualify and prepare replies with human oversight.
Yes. WhatsApp is listed in the available integration catalog. Exact setup depends on your account and channel permissions.
Yes. During a demo we validate the use case, required data and implementation flow.